We have created this privacy statement to demonstrate our commitment to your privacy. The following discloses our information gathering sequence in use by us. This site contains links to third party sites for the convenience of our customers. We are not responsible for the privacy or the content of these web sites.
Collecting your personal information
Use and secure your personal Information
We collect your contact information (name, address, e-mail address, and phone numbers) and financial information (credit card details), to process your order. This information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company. We will not use this information for any other purpose than to complete a customer order, or to communicate with the customer to discuss associated problems or delays concerning their order(s). We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order. All customer information is kept on a secure server and protected by firewall security systems. Customers can access and update their details by logging into our web site. The access is achieved by using the customer number and a password. Passwords are stored on our server using one-way encryption technology. A forgotten password can not be retrieved in its original form. A new password must be re-issued each time the customers request a password. Customers can have the re-issued new password sent to them by submitting the correct E-mail address.
Your PayPal details are used for the purpose of payment of a customer order by us. We will at no time disclose this information for any other purpose, than to use these details for the payment of a customer order. The customer gives us their authority to use these details for payment of their orders by using this web-site or by submitting them through facsimile. Our policy is that we will prosecute any cases of fraud that we identify. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to prosecute.
The E-mail address you submitted during an order will be used by us for the sole purpose of extended customer service. We will only use your E-mail address to communicate with you about the status, cost and shipping details, or any other changes required about your order. We may also send E-mails to customers for important events such as change of address etc. The E-mail address you submit to join the newsletter mailing list will be used by us for the sole purpose of sending regular newsletters. We maintain the newsletter E-mail list separate from the ones stored in the customer database. Newsletters will not be sent to those E-mail addresses stored in the customer database.